Cancellation Policy

Cancellation policy

Prior to embarking on your journey, we highly recommend securing Travel Insurance to safeguard your plans. In the event of a cancellation, a refund will only be processed once another booking is secured for the same dates and tariff as your original reservation. If you wish to vary or cancel, you’re booking, please contact us immediately by email coastalholidayhomes1@gmail.com

If a guest cancels a confirmed booking more than 30 days  prior to check in, the deposit will be returned less a $100 administration fee.

If a guest cancels a confirmed booking less than 30 days prior to check in, no refund shall be made unless the premise is re- let for the total period of the proposed occupancy.

No refund is made on the unused portion of rent if guests vacate the property prior to their departure date. In the event of advance bookings being cancelled by the owner and/or agent, a full refund will apply.

Due consideration will be given, in consultation with the owner, to any cancellation at any time occasioned by exceptional circumstances.

We cannot accept responsibility for actions taken by the owner of the premises outside our control and we reserve the right to cancel any booking as per the owner’s instruction.

In the event, we will notify you as soon as possible and do our best to arrange other accommodation or dates suitable to you, failing which all deposit monies paid will be refunded but no other claim, right or action or demand shall exist